Monday, October 5, 2009

DCOM Server Error Related to Printer Drivers

DCOM errors related to HP Printers on the network. This is a result of having shared printers on the server that are no longer really on the server. For instance a shared HP Laserjet 1200 when there is no longer a laserjet 1200 model because you've updated to a 1400 model now.

OTHER OPTIONS: Start / RUN / dcomcnfg.exe (To View Info)
Open registry using REGEDIT 2. Open the HKEY_CLASSES_ROOT branch 3. Search for the hex number {5A5AA0AA-1DEB-4683-96B0-B43301E83971} 4. When you get a match the folder name will give you a clue as to what program is causing this errror. 5. Go onto the vendor webiste and look for fixes

REMOVE PRINTERS FROM REGISTRY:

There is a problem with NT printer definitions that may cause you problems. You follow standard advice to uninstall and reinstall the printer driver. Sometimes this doesn't fix the problem and you have no choice but to remove a printer. When you use the Remove or Delete Printer options in Print Manager, the printer connection disappears immediately. However, the spooler simply marks the printer for deletion. NT doesn't actually delete the printer until you reboot the system. Sometimes NT will delete the definition if you stop and restart the spooler. Sometimes it doesn't. If this doesn't work, and you will find out when you try to redefine the printer. No issue for workstations. You can reboot. Unfortunately there are servers which can not be rebooted (or at least not for something like a printer definition). For servers which can not be rebooted, you can remove the printer definition from the registry by hand prior to the reinstall.

If it is a local printer (My Computer), go to the following registry keys and delete the respective entries:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\ Windows NT x86\ Drivers\Version-2\
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\

If it is a network printer (network printer server or \\), go to the following registry keys and delete the respective and entries:
HKEY_CURRENT_USER\Printers\Connections\
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Providers\ LanMan Print Services\Servers\\Printers\

After the registry edit, you need to stop and restart the spooler service. At this point, you'll be able to reinstall the printer driver correctly.

Saturday, October 3, 2009

CGrafiks Website Flagged by Norton as Unsafe


Just a Minor Disagreement... Don't Worry! We're not getting a Divorce.



As many of you know we recommend Norton 2009 as a "Paid" Antivirus at the CGrafiks office. Recently ( I believe 3 days ago now ) the http://www.cgrafiks.com/ website was flagged by the Norton Internet Protection showing that it had several malicious programs on it and that it was unsafe to go to.

The Reason Is:
We have a section of our website that we use to hold software that we may need when at someones house working on their computer. Instead of us having to hunt for a program and waste your time (especially on dial-up), we can go straight to a webpage that has our tools handy. Some of the tools that are on this webpage are used for removing viruses, or scanning networks for intruders. These helpfull programs use the same algorithms as many of todays malicious software inorder to find the bad guys, and therefore get flagged by many virus programs. For instance if you run more than one malware removal program on your computer you see this happen. Your antivirus (AVG for example) may detect your spyware program (Spybot) as a malicious program. Or your Spyware program (Spybot) will detect your Adware program (AdAware) as a malicious program.
Www.CGrafiks.Com does not contain any viruses to our knowledge. If you ever do get an attack on your system while browsing the CGrafiks website please note the time and date and take a screen shot of the warning by pressing the PRINT / SCREEN button on your computer keyboard, then open Microsoft Paint found under START MENU / PROGRAMS / ACCESSORIES.. and PASTE it into paint by clicking EDIT / PASTE or (CTRL+V) in the top menu. Finally save the file to your desktop or somewhere safe by pressing FILE / SAVE or (CTRL+S). Send that picture to CGrafiks at the email found on our contact page at Www.CGrafiks.Com or contact us via our many affiliates such as MerchantCircle, GoLSN, etc.

Norton has been notified about the problem, and it will be resolved soon. Thank you for your patience and understanding, and if you have any further questions please contact us at 931-335-0398.

CGrafiks Management
October 3 2009